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The Biggest Sale of the Year is Here!
SAVE NOW
Production Times - As Early As 1 Week
PREMIUM
LUMEN HD
LUMEN HD

$3,499


ELITE ALPHA

$3,499

FOLDING LEG
Aces Pro Alpha

$1,999

NEW

Prestige

$1,899

LIFESTYLE GAME
Origins Game Table

$2,699


HELMSLEY

$2,899

Signature Series
RETURN POLICY AND WARRANTY
We want to make the ordering and receiving of your gorgeous custom BBO poker and game table a pleasant experience, so please take a look at our return and warranty policy.
LIFETIME WARRANTY
We back our tables with a limited lifetime structural warranty so you can rest easy that your BBO/GTT table will be the center of your game for years to come!
What’s Covered?
Our warranty covers the table’s structure, including materials, fasteners, pedestals, and feet, ensuring it withstands its intended load without failure or significant deformation.
What’s Not Covered?
Consumable components such as table finish, playing surface layouts, armrest material, and foam components are not covered under the lifetime warranty. These items naturally wear with use but are available for purchase and replacement on our website.
Seating Warranty
Our chairs, ottoman, and benches are covered under a 2-year warranty. The warranty does not cover damage or issues resulting from customer modifications or improper use including but not limited to:
  • Damage due to use not intended for the product such as rocking, dragging, exceeding weight limit, standing or climbing, etc.
  • Damage from neglect, abuse, misuse, improper storage, or accidents
  • Inadequate maintenance, cleaning, or care including concerns such as pet hair, environmental growth, uninvited guests, or water damage)
  • Warranty Disclaimers
  • Warranty is Non-Transferable: Valid only for the original purchaser.
  • Electronics: Electronic components are warrantied for 2 years from the date of delivery.
  • LED Customizations: Modifying or customizing LED components will void the warranty.
  • Refinishing the Table: Any refinishing or modifications to the table will void the warranty.
  • Assembly Adjustments: Incorrect assembly adjustments can void the warranty, so please follow our assembly guidelines.
  • Improper Use voids the warranty. Examples of improper use include but are not limited to rocking, dragging, exceeding weight limits, standing or climbing, etc.
  • Damage from neglect, abuse, misuse, improper storage, or accidents
  • Inadequate maintenance, cleaning, or care including concerns such as pet hair, environmental growth, uninvited guests, or water damage)
  • Warranty Resolutions:
    BBO Poker Tables and Game Theory Tables will provide replacement components for valid warranty claims. Replacements will be shipped to you, and you’ll be responsible for installation, as we do not offer in-house technician services. We’re committed to keeping your BBO/GTT table and chairs at the center of your gaming experience.
    RETURN POLICY
    All products are eligible for return up to 30 days from the date of delivery. All shipping charges are the responsibilities of the customer and custom orders (poker and game tables with custom armrest material and custom layouts) are non-refundable.
    Refunds will be processed after the returned item is inspected and deemed to be free of any damages. There is a 15% restocking fee for all products.
    BEFORE PRODUCTION
    All orders (poker and game tables with custom armrest material and custom layouts) are 100% refundable and cancellable without a fee for 24 business hours. After 24 business hours, a 15% cancellation fee on the entire order will be applied as we will begin preparing your materials for production. All pre-orders (marked as such on the product page) will be 100% refundable for 72 business hours, after which the 15% cancellation fee will apply.
    AFTER PRODUCTION HAS STARTED
    Change requests or cancellations are subject to a 30% fee on the entire order after the order has been confirmed and production has begun.
    Please notify intentions of return/ exchange and to receive RMA by emailing us at support@bbopokertables.com.
    SHIPPING PROTECTION AND CONCEALED DAMAGE
    BBO Poker Tables is the only company on the market that proactively protects customers from shipping damage. We have developed an end-to-end track and trace system “Copperwire TNT” for our customers to document any shipping damage. It is important that you use Copperwire TNT and note any damages on the bill of lading during delivery. As long as you do this, you are 100% covered from shipping and concealed damage situations.
    BBO Poker Tables cannot assist, by law, any concealed damage claims if damages were not noted on the bill of lading during the time of delivery. Freight shipping is not the same as ground package shipping (UPS, FedEx, Amazon) and it is important to note any damages on the bill of lading and through our Copperwire TNT system. Please closely read our Shipping Receiving Instructions as freight shipping is different than small package ground shipping.
    All orders are subject to our terms and conditions and shipping policies.
    HOW TO FILE A WARRANTY CLAIM
    All warranty claims require documentation (photos and videos) of the issue. Simply attach the files to an email with your name and order number in the subject to support@bbopokertables.com. Our Customer Service representatives confirm receipt within 24 hours to advise resolutions.
    Please note that manufactures claims are very different from shipping damage, please familiarize yourself with our Shipping Receiving Instructions and always use our Copperwire Track and Trace to be covered from freight shipping damage.
    Concealed damage from not properly inspecting, documenting damage and signing the bill of lading is not manufacturers defect and BBO Poker Tables has no ability, by freight law, to pursuit compensation for the damages incurred. We do not want to see this situation, so it’s very important to follow our Shipping and Receiving Instructions, actively note damages during deliery, and use our Copperwire Track and Trace system.
    CONTACT BBO POKER TABLES
    We can be reached by phone Mon - Fri 8:30AM to 5PM PST or 24 hours a day through email at:
    Email
    support@bbopokertables.com
    (Emails will be responded to within 24 business hours or less)
    Phone
    +1 877-841-9301
    Address
    BBO Poker Tables Headquarters
    6775 Speedway Blvd
    Las Vegas, 89115
    BBO Poker Tables Sneak Peek
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